After-hours enquiries
A potential patient messages when the reception desk is closed or occupied.
AI-powered clinic automation
Turn clinic enquiries into booked appointments.
Aivessia connects WhatsApp AI reception, Voice AI, appointment workflows and a live lead dashboard, so your team can respond faster and keep every enquiry organized.
✓ WhatsApp and Voice AI
✓ Lead visibility
✓ Human handoff
Starting with clinics in Nagpur. Built to support clinics across India.
A Aivessia CLINIC DASHBOARD
YOUR WORKFLOW, IN ONE PLACEClinic overview
ConnectedEnquiriesOrganizedBy channel
AppointmentsTrackedBy status
Follow-upsVisibleNext action
Enquiry activityIllustrative preview
MonTueWedThuFriSatSun
Recent enquiry flowSample data
PNew enquiryWhatsAppCaptured
AAppointment requestVoice callRequested
FFollow-up reminderTeam workflowDue next
A
Clinic Reception AI assistant
TODAY
Hello! Welcome to the clinic. How can I help you today?10:42 PM
I would like to request an appointment.10:42 PM ✓✓
Of course. Which day works best for you?10:42 PM
TomorrowThis week
Message➤
Enquiry capturedAdded to lead view
Voice AICall workflow connected
Illustrative interface preview. Actual workflows are configured for each clinic.
Designed for different clinic workflows
✚ General practice⌁ Dental◌ Dermatology✧ Aesthetics⌘ Diagnostics＋ Multispecialty
The challengePatient interest can arrive at any time.
Patient interest can arrive at any time.
Your team cannot be everywhere.
When enquiries arrive across calls, WhatsApp and forms, even a good clinic can lose track of who needs a response or a follow-up.
Repeated questions
Staff spend time answering the same approved clinic questions again and again.
Missed calls
Busy periods can make it hard to answer every call and capture the caller's request.
Scattered lead data
Details are spread across chats, call notes, forms and spreadsheets.
The Aivessia systemOne connected workflow.
One connected workflow.
From first enquiry to next action.
Start with the bottleneck that matters most, then connect the workflows as your clinic is ready.
A
Automation designed around your clinic, not the other way around.
We map your existing enquiry process, configure the right AI and workflow components, then define when your team should take over.
01
WhatsApp AI receptionist
Respond to common clinic enquiries, collect appointment preferences and route questions that need staff attention.
02
Voice AI and call workflows
Support agreed inbound or outbound call journeys, record outcomes and route follow-up tasks to the right person.
03
Appointment workflow
Capture requested slots, connect to the agreed calendar or booking tool, and send confirmations according to your rules.
04
Lead dashboard and follow-ups
Bring enquiry details, source, status, appointment requests and next actions into a more visible place.
A real enquiry journey
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02 / 04
03 / 04
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An enquiry arrives while your team is busy.
A patient messages at 9:42 PM. Calls go unanswered during procedures, and the front desk has gone home.
Aivessia replies within a minute.
A WhatsApp or voice assistant responds in the patient's language using the clinic information your team has approved.
The appointment request moves forward.
The patient shares a preferred time. The workflow follows your booking rules and routes the request for confirmation when needed.
Every lead lands in one clear dashboard.
Your team can see the enquiry, appointment status and next action without searching through multiple chats.
Illustrative workflow. Booking confirmation follows the clinic's connected tools and approval rules.
Your clinic Reception assistantTODAY
Message➤
ALead dashboardSample data
Enquiries24
Replies24
Requests9
Patient ACheck-up · WhatsAppRequested
Patient BConsultation · VoiceBooked
Patient CFollow-up visitFollow-up
Next actions are visible to the team
ENQUIRY → RESPONSE → APPOINTMENT → VISIBILITY
See the system in action
Judge the workflow, not the promise.
Watch the WhatsApp appointment booking demo and explore the illustrative lead dashboard. Demos are examples of the workflow and do not represent client results.
✓ WhatsApp AI receptionist demo✓ Lead dashboard walkthrough✓ Appointment workflow demo
A
Clinic lead overviewExample interface
PreviewOverviewEnquiriesAppointments
Enquiry detailsCapturedFrom connected channels
Follow-up queueVisibleNext action listed
Recent activitySample workflow
New enquiry capturedWhatsApp workflow
SavedAppointment requestedBooking workflow
PendingTeam follow-up assignedLead workflow
Open✓ Configured for each clinic's process and tools
Featured video demo
WhatsApp appointment booking agent
Watch the WhatsApp agent guide a patient through an appointment request. This is a product demonstration, not a claim of clinic results.
Open demo on YouTube
VIDEO DEMO
WhatsApp appointment booking agent
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Watch on YouTube On the live Aivessia website, this area loads the embedded player.A practical starting point
Designed for independent clinics and growing teams.
The best first automation is specific, measurable and easy for your team to adopt.
Owner-led clinics
Bring enquiry handling and follow-up visibility into a process the owner can review.
Busy reception teams
Reduce repetitive coordination and hand off the right questions to staff.
Clinics with branches
Organize enquiry routing and reporting across one or more clinic locations.
Built with clear boundaries
Automation supports your staff. It does not replace clinical judgment.
The assistant can share approved clinic information and help capture appointment requests. Medical advice, diagnosis and treatment decisions remain with qualified clinic professionals. Your team defines the escalation and confirmation rules.
Approved informationHuman handoffClinic-owned rules
How we start
Start with your process, then automate the right parts.
The first step is a short review of how enquiries arrive and where the handoffs currently happen.
Map
Review channels, current tools, response gaps and the appointment path.
Prioritize
Select a first workflow with clear inputs, boundaries and ownership.
Build and test
Configure the assistant, lead capture, handoffs and agreed integrations.
Improve
Review edge cases with your team and refine the workflow before expanding.
Frequently asked questions
Before we map your workflow.
Understand what the first conversation covers and how the system fits your clinic.
Will the AI give medical advice?
No. The assistant should be configured to share approved clinic information, collect appointment requests and route clinical questions to your staff. It should not diagnose or recommend treatment.
Can this work with my existing tools?
The audit maps your current WhatsApp setup, call process, forms, calendar, spreadsheet or CRM. Integration feasibility depends on access, the platform and your workflow requirements.
Can the assistant respond in Hindi, Marathi or Hinglish?
Language behavior can be designed around the languages your patients commonly use, then tested with real examples approved by your team.
Will appointments be confirmed automatically?
Only according to the clinic's chosen rules. The workflow can capture a preferred slot, check a connected booking source when available, or send the request to staff for confirmation.
What is included in the free clinic automation audit?
We review your enquiry channels, common handoffs, current tools and one or two possible automation opportunities. Any implementation scope and fees are discussed separately.
Do I need to change my current process first?
No. We start by understanding what already works. The goal is to improve a specific part of your workflow without forcing unnecessary tool changes.
Your next step
Find the missed steps in your clinic's enquiry journey.
Get a free clinic automation audit. We'll review your current enquiry process and show where WhatsApp AI, Voice AI and a lead dashboard could fit.
✓ No commitment✓ Tailored to your workflow✓ Start with one clear problem
